Payment: card, bank transfer, VAT and invoices
Credit card
On Plan & billing pick a plan and a cycle (monthly/yearly) and continue to a secure payment page β Stripe, or an Israeli gateway when the agency has set one up. Card details never pass through us. The "Manage billing" button lets you change the card, download invoices and cancel (cancellation takes effect at the end of the paid period).
Bank transfer
- Choose "Pay by bank transfer": an open invoice with a reference number is created, and the account details are shown.
- Transfer and quote the reference. Our team marks it "paid" on the business day the transfer arrives β the plan is activated immediately and you receive an email and an invoice.
VAT
Shekel prices in the catalogue are before VAT ("+ VAT" next to the price); VAT at the statutory rate is added on the invoice. Billing in dollars β without Israeli VAT.
A failed payment
You get an email and the business is marked "past due" β but nothing stops right away: there's a 7-day grace period during which the business keeps running on its full current plan, exactly as before, so there's time to update the payment method. If it isn't resolved by then, the plan automatically drops to Starter (not an account cancellation β history, knowledge and conversations stay exactly as they are). Updating the payment method or a bank transfer, at any point, restores the full plan immediately.