Help Center βΊ AI Receptionist
AI Receptionist
How calls work, tools, speed-to-lead and quiet hours.
How phone calls workThe receptionist is a voice agent hosted by a voice provider ( Retell or Vapi ): they handle telephony, transcription, speech and interruptiβ¦
AI ReceptionistGreeting and recording disclosureThe greeting is the first sentence the caller hears. The default: "Hello, you've reached {business}. I'm the digital receptionist, and thisβ¦
AI ReceptionistThe receptionist's tools: check slots, book a meeting, take a messageDuring a call the receptionist calls three tools. Each tool returns a sentence it reads out, and records the action. Tool What it does checkβ¦
AI ReceptionistSpeed-to-lead: a website form gets a call within a minuteA lead who fills in a form and gets a call within a minute closes far more often than one who waits until tomorrow. The voice_api.php endpoiβ¦
AI ReceptionistOutbound calls: quiet hours, retries and capsThe receptionist calls out in three cases only: a lead from a form (speed-to-lead), a customer who asked on WhatsApp "call me", or a call yoβ¦
AI Receptionist